•Our refund and returns policy lasts 7 days from the date of delivery. •To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. •To complete your return, we require a receipt as the proof of purchase.
There are certain situations where only partial refunds are granted: •Any product not in its original condition or is damaged. •Any item that is returned more than 7 days after delivery
•Products purchased, cannot be cancelled.
Returns & Refunds
•Burberi Apparel offers a replacement guarantee only if the product received is damaged/defective.
•If you have received a defective product, send us images using our return center and we will get back to you.
•We will provide a shipping address that you can ship your order back to.
•A refund will be initiated as soon as the returned item reaches our warehouse and passes the quality inspection. It should take place within the following 5-7 business days.
•A refund will be processed into your Burberi Apparel shopping account as a gift coupon.
•We do not exchange products if the customer has ordered a wrong item.
•Kindly check the colour and size at the checkout page to avoid inconvenience post delivery.
•Customers can raise a request within 7 days after an order has been delivered through access our support center.
•Exchange is purely subject to product availability.
•In the interests of hygiene, we may refuse returns where it’s obvious that the item has been worn, washed, or soiled. • Refunds/Exchanges is not applicable on highly discounted products. •If an order placed during a sale is returned to us, only the amount paid by you will be refunded, not the current product price.
Cancellation Policy
Once the product is ordered cannot be canceled, So kindly check the cart before placing the order.
Sale Items
Only regular priced items may be refunded. Highly discounted items cannot be refunded.
Need help?
•Contact us at support@burberi.com for any other support. •Mail us at enquiries@burberi.com for more info and enquiries.